Website maintenance

Four reasons to get monthly maintenance

Because you have GUARANTEED SUPPORT for the smooth running of your site (which is not taken for granted as many people think).

Because we will treat your problems and desires WITH PRIORITY and with the shortest possible response time.

Because you do NOT have 25% of the emergency CHARGE as those with no maintenance (the so-called “drop-outs”)..

For major, urgent maintenance work that goes beyond your maintenance package, you are entitled to a DISCOUNT.

What is website maintenance?

Monthly website maintenance is suitable for all website and online store owners. It is a service that provides security for your site (backups and updates) and content editing (input or input assistance) for a specific monthly fee, and we also have telephone and email support available.

You need website maintenance!

Just about everything needs maintenance, including your site. You can imagine this as the maintenance of any technical thing, like a car. As long as you maintain it and have a good mechanic, it will work well and reliably. When you stop maintaining it, there will be problems (breakdowns, you will stay on the road) that often bring very high costs. Consider website maintenance as a small investment clearly identified by the price list below. Monthly maintenance can save you money in the long run, meaning that website maintenance cost is not too high.

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How we charge the website maintenance cost:


	No maintenance	Wordpress	Package S	Package M	Package L
Less demanding work:	0 h	1 h	1 h	2 h	4 h
Demanding work: (for an experienced programmer)	0 h	30 min	1 h	2 h	2 h
Response time:	when we handle everything with monthly maintenance (usually up to 8 h)	maximum 48 h (usually up to 2 h)	maximum 48 h (usually up to2 h)	maximum 48 h (usually up to 2 h)	maximum 48 h (usually up to 2 h)
Error fix time:	as fast as possible	as fast as possible	as fast as possible	as fast as possible	as fast as possible
Pribitek k ceni na urgentnost in/ali dodatne funkcionalnosti:	PRIBITEK k ceni za 25 %	ni pribitka k ceni za 25 %	ni pribitka k ceni za 25 %	ni pribitka k ceni za 25 %	ni pribitka k ceni za 25 %
Major maintenance work: (exceeding the included hours)	0 % DISCOUNT	5 % DISCOUNT	10 % DISCOUNT	20 % DISCOUNT	30 % DISCOUNT
Backups:	unverified automatic backups	1x per month	1x per week	2x per week	2x per week
Remote Assistance:	PAYABLE: email / tel.	email	email	email / tel.	email / tel.
Editing / Adding Content:	no	no	no	1-2 simple pages	1-5 pieces of content (depending on complexity)
*Price / month:** (VAT excluded)	/	from 36 € onwards	48 €	75 €	92 €

Some practical examples why you need website maintenance:

Do you want to quickly change working hours just before the holidays, but your co-worker, who usually arranges it, is already on the plane for the holidays? Monthly maintenance gives you priority. Not only that - we will update the information for you in times of crisis.
Are you having trouble inserting an image or video into the content? We can make the update for you and provide you with detailed instructions on where and how to edit it in the future.
Need a CMS update (such as WordPress)? Do not delay, as this will endanger your site. If you have website maintenance, this will be done for you by experts so you don't have to worry about potential complications.
Do you have spam in your mailbox? An update of the security system on the contact forms will be required. As part of our monthly maintenance, we will perform an update and stop such emails.
Planning a vacation and won't be able to view your emails? As part of the monthly flat rate for website maintenance, we can set you an automatic out of office auto-responder so your customers will still get feedback.
Did you accidentally delete the content you wrote last week and just wanted to update something today? We do backups within the monthly maintenance to maintain your site and will pull the content from the backup.
Did the hosting provider send you instructions that you do not understand and should insert the code they sent you to a specific location on the website? No worries, we will arrange this for you.
Did hackers hack your security code because it's already outdated? No worries, we will replace it for a more modern and safer one.

Frequently Asked Questions

Why do I need website maintenance?

What if I can't update (change) the content or don't have time for it?

What is a website update?

What is backup and restore?

What if I want to make major changes to the site or site or implement new functionality?

What if I need a change on my mailbox?

How does website maintenance work?

What is the difference between maintaining open source and closed source CMS?

What is the website maintenance cost?

Do you have a question we didn't cover? Contact us >