Case study:
Ultralab

With a combination of Google AdWords advertising and website optimization, you can achieve exceptional collaboration.


Ad acquisition has reduced costs per click, increased the impact of advertising, while improving the average position of ads. Find out why the waiting room at Ultralab Ultrasound is now much more crowded.

Case

About Ultralab

During our collaboration, Ultralab Ultrasound Clinic has become one of the first choices of those looking for a self-paying ultrasound service without long queues. With a professional yet friendly attitude and the principle of giving each visitor a very detailed attention, they make sure that everyone is happy to recommend them to their friends and family.

About Google AdWords advertising for Ultralab.si

With Google advertising and the proper implementation of goal measurement, you can maximize profits while reducing your advertising costs. If you ever heard the saying “Half the money I spend on advertising is thrown away. The problem is I don't know which half,” this is certainly no longer the case with Google advertising, as you can measure the effect of advertising on each advertising campaign, ad group, or even individual keywords. This is the basis for optimizing campaign performance.

Target group

Anyone who needs an ultrasound scan in Ljubljana or the surrounding area and does not want to wait for months for their appointment through a referral.

Cooperation start

Before contacting us, Ultralab already managed Google AdWords advertising themselves. Because advertising costs were too high, they contacted us. From the very first review of the campaign, it became clear to us that we could greatly improve the impact of their campaigns, with an average click price of 0.55€, significantly higher than the suggested click price suggested by Google's Keyword Planner tool. According to this estimate, the click prices of the selected keywords should be from 0.20€ to 0.25€. Clearly, the “Quality Score” was also poor, as were the ad positions on Google search engine.

Because the old account already had a bad history, we decided to open a new Google AdWords account, where we got much cheaper clicks and great Quality Score in just a few days. Even today when competition through Google Ads advertising is significantly higher, the cost per click of their campaign is 0.12€, and the Quality Score is between 7 and 10.

Why Google AdWords on the search network?

Based on the subject, we decided to advertise on the search network; meaning at times when users search for the shortest queues and want to get to the ambulance as quickly as possible. Remarketing would certainly be a great option. In this way, anyone who was already on the site but did not choose to book an appointment, could again be reminded of the possibility of booking an appointment in their clinic. However, because health-related remarketing is unethical and therefore prohibited by Google policy, we were left with search advertising only.

Advertising of health service on remarketing

48 % improved Ad Rank


89 % reduced click price

4 X more calls to the ambulance
Search network
  • CPC only 0.06 € / click, today 0.12 € / click
  • Average position: 1.8
  • Number of calls: 40 - 60 / day
 


Case study of Ultralab

Results

  • Soon after we started working together, the number of calls increased to 30-60 calls a day. This effect is the result of both Google AdWords advertising and website optimization, but Google advertising accounts for more than half of all calls.

  • Reduction in average cost per click from 0.55€ to 0.06€. With more competition these days, the cost of a click is higher, but still only 0.12€ per click.

  • Improved average position of their ads. Their ads are ranked at 1.8, so they are mostly ranked first or second. Before the start of the collaboration, the average position was 3.5.

  • More calls - By choosing the right keywords and keeping track of results, we've increased the number of calls by about 4x despite significantly lower cost.
   


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